Plumb Digital Media

Reputation Management

Reputation Management

Reputation Management

Manage, monitor and improve your online reputation

Your Online Reputation Matters

Every minute, businesses are being shaped by consumers who are exchanging dialogue and sharing reviews about them online. And since 97% of consumers find  business info on the web, you need a way to see what your customers are saying and a platform to join the conversation.

Our Reputation Management platform brings all the factors that contribute to your business’s online presence in one place, so you can take control of your online reputation

All your reviews in one place

Compile reviews from dozens of sites to easily see what’s being said about your business online. Plus, use built in review response suggestions to respond to reviews quickly, and customize your own

Show up where people are looking

Improve your search rank by identifying online business listings that are inaccurate or missing from essential directories like Google, Facebook and Bing.

Hear what's being said all over the web

Monitor when your business is mentioned in a variety of sources, including news sites, blogs and social networks. Monitor Google Q&A, and ask and answer questions right from the dashboard

You vs. the competition

Examine how your business performs against the competition on search engines, in regards to review ratings, total reviews, and perform social comparison

Sentiment analysis

Machine Learning and AI analyse all customer reviews to show you what aspects of your business are praised or criticised. Turn these insights into strategies to improve.

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